A Team that is always behind you

The healthcare providers of Giving Hands Staff have undergone an extensive screening and quality assurance process. Their service performances are regularly evaluated by our Clinical Consultants through personal meetings, and feedback from our clients and Staffing Coordinators.

Giving Hands staff currently comprises of two main groups: professional nurses consisting of Registered Nurses and Registered Practical Nurses; and certified caregivers which are the Personal Support Workers. They could be assigned in a variety of settings such as hospitals, nursing homes, extended care facilities, rehabilitation centres, doctors’ offices, clinics, community agencies, companies and private homes. GH healthcare staff members are generally described in the context of common perspective, and by the College of Nurses of Ontario (CNO) and National Association of Career Colleges (NACC) as shown below:

Registered Nurses (RNs) and Registered Practical Nurses (RPNs) both provide direct nursing care to patients, extend health education programs, and respond to consultative services within the scope of nursing practice. They collaborate with members of an interdisciplinary health team to plan, implement, coordinate and evaluate patient care in consultation with patients and their families. RNs and RPNs have a current Certificate of Competence for Registered Nurse and Registered Practical Nurse respectively from the College of Nurses of Ontario (CNO). Because an RN’s education is more comprehensive, they have a broader and deeper knowledge in clinical practice, critical thinking, and research utilization. They can care for patients with more complex needs in unpredictable situations.

An RN with advanced university education who provides personalized quality health care to patients can be called Nurse Practitioner; while an RPN may also have title as Registered Nursing Assistant, Certified Nursing Assistant, or Licensed Practical Nurse according to the National Occupational Classification (NOC) of Canada. As members of Giving Hands healthcare staff, both RNs and RPNs have basic core competence and clinical nursing expertise, effective English communication skills, and not less than one year experience in the nursing field.

Personal Support Workers (PSWs) & Health Care Aids (HCA) provide dedicated and compassionate personal care and healthcare support to patients in all aspects of personal hygiene, grooming, medication, mobility and communication; assist in meal preparation, feeding, leisure ambulation and rehabilitative exercises; provide social and meaningful companionship, observation, safety and conservation; and report behavioural changes of patients to designated superior. They also perform light housekeeping duties (when applicable) such as laundry, washing dishes and making beds; and other duties related to patient health care and comfort.

All our Personal Support Workers have obtained a PSW Certificate of Competence and/or an NACC certificate from an approved Ontario caregiver program.

Depending on work setting and scope of duties, a PSW may be assigned as Patient Service Assistant, Sitter, Constant Caregiver, Personal Care Provider, Family Caregiver, or Homemaker. As members of Giving Hands health care staff, PSWs have acquired supervised practical training,

completed CPR (Cardio-Pulmonary Resuscitation) course, and gained at least one year job related experience.